Frequently Asked Questions

Welcome to our FAQ page. Here you'll find answers to common questions about our vehicle protection plans, purchasing process, coverage, and more.

If you don't see your question below, feel free to contact us — we're here to help.

General Questions

A: Best Price Protection is a direct-to-consumer platform offering high-quality vehicle service contracts (commonly referred to as extended warranties) at wholesale pricing. We help you protect your vehicle without paying dealership markups.
A: We cut out the middleman and offer you the same great coverage you’d get from a dealership—at a significantly lower price. All contracts are backed by a top-rated administrator, and we provide flexible, transparent coverage.
A: Our service contracts are backed by A-rated insurance carriers and a nationally recognized administrator with decades of claims handling experience

Coverage & Benefits

A: We offer exclusionary (comprehensive) plans that cover nearly every mechanical and electrical component, as well as stated-component plans. All plans include added benefits like roadside assistance, rental car reimbursement, and trip interruption coverage.
A: Yes! You have the freedom to choose any licensed or certified repair facility — including your dealership or a trusted local mechanic.
A: Yes. Every plan includes 24/7 roadside assistance, towing, battery jump, flat tire change, lockout service, and more.
A: No, pre-existing conditions are not covered. We recommend purchasing coverage while your vehicle is still in good working condition to ensure maximum protection.

Eligibility & Requirements

A: Most vehicles under 5 years old with fewer than 60,000 miles are eligible. If you're not sure, just get a free quote and we’ll let you know right away.
A: In most cases, no vehicle inspection is required before coverage begins. However, some plans may require verification if certain conditions apply.
A: Yes! We offer plans for vehicles purchased from dealerships or private parties

Purchasing & Payments

A: Just click on “Get a Free Quote” and provide a few details about your vehicle. You’ll instantly see available plans and pricing—no phone call required.
A: Absolutely. You can compare plans, review terms, and purchase your coverage completely online in minutes
A: We offer affordable monthly payment plans or one-time payment options. There’s no interest and no hidden fees.

After Purchase

A: Most plans start after a short waiting period (typically 30 days and 1,000 miles). Details will be provided in your contract.
A: Yes. Every contract includes a 30-day money-back guarantee. After that, you may still cancel at any time for a prorated refund.
A: Simply take your vehicle to a repair facility and have them contact the claims administrator. The repair shop will handle the process directly—no paperwork or hassle for you.