
Filing a claim with your vehicle service contract is fast, easy, and stress-free. Our goal is to get you back on the road with minimal hassle. Just follow these simple steps:
Take Your Vehicle to a Licensed Repair Facility
If your vehicle experiences a mechanical issue, bring it to any licensed or certified repair facility of your choice. You are not restricted to a dealer network — choose a shop you trust.
Have the Shop Perform a Diagnosis
Once at the shop, ask the technician to diagnose the problem before any repairs are made. This is an essential step in the claims process.
The Shop Calls the Claims Administrator
After diagnosing the issue, the repair facility will call the claims administrator, listed on your service contract. They will work directly with the administrator to get repair approval and process your claim.
You don't have to do any of the back-and-forth — we handle it directly with the repair facility.
Claim Approval
Once approved, the repair facility will complete the necessary work. Any applicable deductible or balance in your contract will be paid directly to the shop by you.
Why Choose a Vehicle Service Contract With Us?
- Easy Claims Process
- Take your car to any licensed repair facility
- No upfront payments required for approved repairs
- Direct communication between shop and administrator
Questions About Filing a Claim?
If you need help or have questions about your coverage, contact our support team or review your service contract for complete details. We're here to help every step of the way.